Privacy Policy
This privacy policy describes how Sorvexali processes personal data when you visit our website, place an order, or contact us. We take a businesslike and careful approach, with clear purposes and appropriate security measures. By using our services, you agree to the processing as set out in this document.
Processing Purposes
We process personal data for: processing orders,
customer service and communication, invoicing and administration, improving our services,
and complying with legal obligations. For newsletters, we only process your email address
after your subscription and consent. You can unsubscribe at any time via the link in the
email.
Categories of Data
Depending on your use, we may process the following
data: name and address details, contact details (such as email and phone), order and payment
information, administration and invoice data, and technical data such as anonymised or
pseudonymised statistics on website usage. We do not retain more data than necessary for the
intended purpose.
Legal Bases
We base processing on the performance of a contract (for
orders), legal obligations (such as tax retention periods), legitimate interest (e.g.,
improving our website or security), and, where required, your consent (such as for
newsletters). Where consent is the basis, you may withdraw it without adverse consequences
for previously lawful processing.
Retention Periods
Data is not kept longer than necessary.
Administrative and fiscal data follow legally required periods. Technical log or usage data
is retained for a limited period to support performance, security, and error analysis.
Sharing with Third Parties
We may use service providers for payments,
delivery, IT maintenance, or analytical support. We enter into appropriate agreements with
such processors so that they process data only in accordance with our instructions and apply
appropriate security. We do not sell personal data to third parties.
Security
We take organisational and technical measures to protect
personal data against unauthorised access, loss, or misuse. Examples include access control,
encryption where appropriate, and separate storage of sensitive information. Although no
method can guarantee absolute security, we strive for an appropriate and up-to-date level of
protection.
Your Rights
Within legal frameworks, you have the right to access,
rectification, restriction, portability, and erasure of your data. You may also object to
certain processing. To exercise these rights, please contact us at Sorvexali@outlook.com. We may request additional
information to verify your identity before processing your request.
Cookies
Our website may use functional and analytical cookies to
improve user experience and measure performance. You can make a choice via the cookie
banner. More information is provided in this policy. Browser settings offer additional
control.
International Transfers
If data is processed outside the European
Economic Area, we apply appropriate safeguards in accordance with relevant legislation, such
as standard contractual clauses, and assess the risks and measures for data subjects.
Changes
We may update this privacy policy in the event of changes in
legislation, services, or processes. The most recent version is always available on this
page. For significant changes, we will communicate where possible via our website or by
email.
Contact
Questions about this policy or exercising your rights? Contact
us at Sorvexali@outlook.com or by phone at + (61) 64 829-05-37 See
also our page Legal
